Privacy Policy

1. Information We Collect

We collect information directly from you, automatically when you use our platform, and from third-party services:

• Account Data: Email address, username, password hash, and basic profile settings created during sign-up.
• Game Progress & Performance Data: Gameplay statistics, training frequency, brain-score metrics, and session logs used to personalize your training.
• Technical & Usage Data: IP address, browser type, device specifications, operating system, and interaction logs.
• Payment Information: Payment card details, billing addresses, and tax identification are collected and processed exclusively by Paddle.com. We do not store or process raw credit card numbers on our servers; we only store transaction identifiers and subscription status.

2. How We Use Your Data

We use collected information to:

• Operate, maintain, and optimize our brain-training games.
• Manage your user account and verify subscription entitlements.
• Analyze platform performance and user engagement.
• Display ads to non-paying (Free tier) users.
• Respond to customer service inquiries and send transactional emails (e.g., password resets).

3. Analytics and Advertising Services

We partner with trusted third-party providers to analyze platform usage and serve advertisements:

PostHog (Product Analytics)

• We use PostHog to collect behavioral analytics and track user interactions across games.
• PostHog helps us understand game performance, drop-off rates, and UI/UX friction. Data processed includes anonymized event logs, device characteristics, and feature usage.

Google AdSense (Advertising)

• For non-subscribed (Free plan) users, we display ads served by Google AdSense.
• Google AdSense uses cookies and web beacons to serve personalized advertisements based on prior visits to our site or other websites on the internet.
• You may opt out of personalized advertising at any time by visiting Google Ad Settings (google.com/settings/ads).

4. Third-Party Data Sharing

We do not sell your personal data. We share data only with the following service providers necessary to operate MindLoop:

• Paddle.com: Payment processor and Merchant of Record for subscription billing and tax compliance.
• PostHog: Product analytics infrastructure.
• Google AdSense: Ad network provider for the free tier.
• Hosting/Infrastructure Providers: Cloud servers where our database and website code reside.

5. Your Rights (GDPR & International Users)

Depending on your legal residence (including the EEA and UK under GDPR), you have rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request erasure of your personal account and associated data.
• Opt-Out: Opt out of personalized advertising cookies via browser settings or ad-network controls.

To exercise these rights, please email us at mindloop.club@gmail.com.

6. Data Retention and Security

We implement appropriate technical and organizational security measures to protect your personal data. We retain your personal data for as long as your account remains active or as necessary to fulfill legal and accounting obligations.

7. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

• Email: mindloop.club@gmail.com
• Entity: Sole proprietor Kobziev Vitalii, Dnipro, Ukraine